Effective Date: 9 April 2026

1. Introduction

Bhaveshwar Traders (“we”, “us”, “our”) operates HAM Online Store (“the Store”). This Shipping Policy outlines the terms and conditions applicable to the shipment of products purchased from https://www.hamonlinestore.in within India.

2. Shipping Areas

We ship to all states and union territories of India, including remote and offshore regions (e.g., Lakshadweep, Andaman & Nicobar). Shipping to international destinations is not offered at this time.

3. Shipping Methods & Carriers

  • Standard Delivery: Indian Postal Service (Speed Post) or reputable couriers such as Blue Dart, DTDC, and Delhivery.
  • Expedited Delivery: For selected cities (Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata) we offer partner services like Ekart, FedEx, and Xpressbees for faster delivery.
  • Cash on Delivery (COD): Available for all standard deliveries where the carrier supports COD.

4. Shipping Charges

Shipping charges are calculated at checkout based on the weight, dimensions, destination, and selected delivery speed. Promotional free‑shipping offers, when applicable, will be reflected in the order summary.

5. Order Processing Time

  • Orders placed before 2:00 PM IST on a business day are typically processed the same day.
  • Orders placed after 2:00 PM IST or on weekends/holidays will be processed on the next business day.
  • Processing time may be extended during peak periods (e.g., festive seasons) – customers will be notified.

6. Estimated Delivery Times

These are approximate timelines after the order has been processed:

  • Standard Delivery: 3‑7 business days.
  • Expedited Delivery (selected cities): 1‑3 business days.
  • COD Orders: Same as the corresponding delivery method.

Delivery times are estimates and may vary due to carrier delays, adverse weather, strikes, or other unforeseen events.

7. Tracking Your Shipment

Once your order is dispatched, a tracking number will be emailed to you and displayed in your account dashboard. Use the carrier’s website or our order‑tracking page to monitor delivery status.

8. Address Accuracy

It is your responsibility to provide a complete and correct shipping address, including pin code, contact number, and any necessary landmarks. We are not liable for non‑delivery or delays caused by incorrect or incomplete address information.

9. Failed Delivery & Re‑Delivery

  • If the carrier is unable to deliver the package after three attempts, the shipment will be returned to us.
  • For returned shipments, we will notify you and arrange a reshipment if you wish, subject to additional shipping charges.
  • For COD orders, the carrier may collect a return handling fee, which will be deducted from any applicable refund.

10. Damaged or Lost Shipments

All shipments are insured by the carrier for loss or damage up to the value declared by us. In the event of damage or loss, please contact us within 48 hours of delivery (or the scheduled delivery date if not received) with the order number, photographs of the damage, and any carrier documentation. We will coordinate with the carrier to file a claim and arrange a replacement or refund.

11. Shipping Restrictions

  • Perishable goods, hazardous materials, and items marked as “Final Sale” may have limited shipping options or may be excluded from COD.
  • We reserve the right to refuse shipment to addresses that are deemed unsafe or inaccessible.

12. Change or Cancellation of Shipping Method

Requests to modify the shipping method or address after order confirmation must be made within 2 hours of placing the order. Changes are subject to carrier availability and may incur additional charges.

13. Returns & Refunds (Reference)

Our Return & Refund Policy applies to all shipments. Please refer to the “Return & Refund Policy” page for details on eligibility, timelines, and procedures.

14. Contact Us

For any questions regarding shipping, tracking, or related concerns, please reach out to us:

HAM Online Store – Shipping Support
Bhaveshwar Traders
Phone: +91-63533-45568
Email: info@hamonlinestore.in

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*This Shipping Policy was last updated on 9 April 2026.*