Effective Date: 9 April 2026

1. Introduction

Welcome to HAM Online Store (the “Store”), operated by Bhaveshwar Traders (the “Company”, “we”, “us”, or “our”). By accessing or using our website https://www.hamonlinestore.in and purchasing products from the Store, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

2. Applicability

These Terms are governed by the laws of India and shall be construed in accordance with Indian law. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

3. Eligibility

You must be at least 18 years old and possess the legal capacity to enter into a binding contract to use the Store. By placing an order, you represent that you meet these eligibility requirements.

4. Account Registration

  • Account Creation: To purchase products, you may be required to create an account. You must provide accurate, current, and complete information.
  • Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • Termination: We reserve the right to suspend or terminate your account for any violation of these Terms.

5. Product Information

  • Descriptions: We strive to provide accurate product descriptions, images, and pricing. However, errors may occur, and we do not warrant that product information is error‑free.
  • Availability: All products are subject to availability. We reserve the right to limit the quantity of products we supply, and to cancel any order for which we cannot ensure delivery.
  • Pricing: Prices are displayed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Shipping charges, if any, are added at checkout.

6. Orders and Payments

  • Order Acceptance: An order is considered accepted only after we send you an order confirmation via email.
  • Payment Methods: We accept credit/debit cards, net banking, UPI, wallets, and COD (Cash on Delivery) where available.
  • Payment Security: All payment transactions are processed through secure, encrypted gateways complying with PCI‑DSS standards.
  • Refunds & Cancellations: Refer to the “Refund & Return Policy” section for details.

7. Shipping & Delivery

  • Delivery Areas: We deliver across India. Delivery times are estimates and may vary due to logistics, weather, or other unforeseen circumstances.
  • Risk of Loss: Risk passes to you upon delivery of the product to the designated address.
  • Incorrect Address: We are not liable for non‑delivery due to incorrect or incomplete address information provided by you.

8. Returns, Refunds & Exchanges

  • Return Window: Returns are accepted within 15 days from the date of delivery, provided the product is unused, in original packaging, and accompanied by the invoice.
  • Refund Method: Refunds will be processed via the original mode of payment within 7‑10 business days after receipt of the returned item.
  • Exchanges: Exchanges are subject to product availability; the same terms apply as for returns.
  • Non‑returnable Items: Perishable goods, customized items, and products marked as “Final Sale” are non‑returnable.

9. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose.
  • Violate any intellectual property rights.
  • Upload or transmit any harmful, defamatory, or misleading content.
  • Attempt to interfere with or disrupt the Website’s operations.

10. Intellectual Property

Ownership: All content, trademarks, logos, and designs on the Website are the property of Bhaveshwar Traders or its licensors.

License: You are granted a limited, non‑exclusive, non‑transferable license to view and use the Website for personal, non‑commercial purposes.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Store. Our total liability for any claim shall not exceed the amount you paid for the specific product(s) giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Bhaveshwar Traders, its affiliates, officers, directors, and employees from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorney’s fees) arising out of your breach of these Terms or any unlawful conduct.

13. Privacy Policy

Your personal information is processed in accordance with our Privacy Policy, which is incorporated herein by reference. Please review the Privacy Policy for details on how we collect, use, and protect your data.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after such modifications constitutes acceptance of the revised Terms.

15. Termination

We may terminate or suspend your access to the Store, without prior notice or liability, for any reason, including breach of these Terms.

16. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

HAM Online Store – Customer Support
Bhaveshwar Traders
Phone: +91-63533-45568
Email: info@hamonlinestore.in

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*These Terms & Conditions were last updated on 9 April 2026.*